- #Twitter unsupported phone number help assurance update#
- #Twitter unsupported phone number help assurance upgrade#
- #Twitter unsupported phone number help assurance software#
Mineral Resources and Ore Reserves are the key assets for a minerals company and senior management/company boards require assurance regarding the likely accuracy of estimated and reported technical information. If you're worried about your phone, you can check and see if your device supports VoLTE with our guide.Mining is inherently a risk-based business and risk governance is an integral part of corporate assurance and business decision-making. In the meantime, T-Mobile subscribers using any of those 19 devices should reach out to see if they are eligible for the promotional offer.
#Twitter unsupported phone number help assurance software#
When asked how this affects future software support and functionality on T-Mobile's network, a representative from Arlo told us that no official decision has been made to discontinue the product. The inclusion of devices like the original Arlo security camera and R11e-LTE6 mini PCIe card also cast some doubt on the VoLTE requirement as a cause, since neither should need that. The company did not accept our offer to publish a statement when asked. We asked T-Mobile for more details regarding the change that is pushing these devices off the network, but that information wasn't provided. Some business customers will be pushed to an existing $150-off promotion, and T-Mobile employees are told to "stay tuned for additional offers that will be specifically targeted to impacted customers."Īfter our story was initially published, T-Mobile reached out to confirm this change is not part of either its VoLTE requirement or any legacy network shutdown, even though the timing, the apparent requirements, and the list of devices imply a connection. The document claims that snail mail letters were sent to those affected by the change beginning on the 18th, and SMS-based notifications will be sent on December 28th, giving customers around a month to replace their devices. Sprint subscribers with affected devices will only lose T-Mobile network roaming. The document still claims Sprint customers will be impacted, but a later section states only those on T-Mobile or Metro by T-Mobile will lose all network connectivity. T-Mobile is required to maintain Sprint's 3G network for three years as a condition of the merger, and presumably, customers with these devices should still be able to connect to that network. The change will also affect Metro and Sprint subscribers, and details there get a bit muddier.
We originally thought this was tied to the long-awaited mandatory VoLTE support associated with T-Mobile's legacy network shutdown, but the company tells us that isn't the case - though the timing and details remain suspicious.
#Twitter unsupported phone number help assurance update#
However, the inclusion of the Arlo security camera and R11 e-LTE6 are odd, for reasons we'll touch on later.Ĭonnected to the list is a longer text that explains the devices are being left behind due to their inability to receive an update required for continued functionality on T-Mobile's network, following a network change.
#Twitter unsupported phone number help assurance upgrade#
These are devices that stopped getting official updates a long time ago, and even excluding this end of carrier support, it's in these customers' best interests to upgrade to something with more recent security patches. The majority are from 2014-2015, though the Huawei P9 landed in 2016.
Most of the devices T-Mobile lists as being left behind are quite old in smartphone terms. It is also possible other devices not on this list may be affected. Note that although the AT&T and Verizon Note 4 are affected, the T-Mobile version of the phone is not. According to the documents sent to us (which we have verified as accurate), the following devices will be unable to use T-Mobile's network as of January 29th, following the deployment of a network update:
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